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How to measure port performance?
24.11.2021 at 12:15, Lecture room 204
Measuring port performance is important for the efficient management of a cruise passenger terminal as well as for port development planning. The presented multi-criteria model for assessing the performance of port passenger terminals allows passenger terminal operators to assess the performance of cruise ports from a multidisciplinary perspective, extract their competitive advantages/disadvantages, and design the measures needed to make the port more competitive and successful. Possibilities for the practical application of the developed model, further research, and work in this research field (work plan for the future) will also be presented.